State Farm® Insurance Agent Rick Taylor
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joel Burnett
May 13, 2024
"I've been with Rick Taylor for almost 30 years and he and his staff have always been wonderful!!!"
"Thank you Joel. We certainly appreciate your review and enjoy working with you! All the best. Rick Taylor, Agent"
Edward An
December 29, 2023
"Very nice and perfect insurance service"
"Thank you Edward. We really appreciate your business!"
Nelson Hernandez
October 10, 2022
"service is always the best even when you have an accident. they are always polite and helpful."
"Many Thanks Nelson. We appreciate your business and your taking the time for such a great review. All the best!"
kelly
July 28, 2022
"The best in Ga"
anony mouse
July 13, 2022
"Only one problem. I want all my bills online. The only time I know I owe money is when a get an email saying I'm overdue. That's no good. Why wait til i'm overdue? Email me my bills in a timely fashion. Thanks. Addendum: Just heard from Ms. Rainwater, an Associate of the firm, that they are upgrading their online billing system and I can soon have everything emailed to me. Very responsive lady!"
"Hi Its Rick Taylor at State Farm. If you could give me your name, I think we can assist you with online bills. Many thanks for your business!"
Matt Shelton
June 15, 2022
"My rating has more to do with State Farm as a whole than it does with Rick Taylor. As an agent Rick is very knowledgeable and diligent where speaking directly to his customers it's concerned. Rick is more than willing to personally handle any matter deemed important by his customers. State Farm as a hole on the other hand has proven to lack clarity with regards to the rollout of any promotions or products. You never seem to get the full picture and their billing can be confusing. Furthermore there has not been a 6 months renewal of my auto insurance where I have not seen an increase for the past five plus years. This is coming from someone who has not had an accident or a ticket for going on 40 years. Changes are in the future for me to be sure."
Todd P
May 18, 2022
"I have been with this agent forever, over 20 years. Always a pleasure to work with and helpful in answering my questions and saving me money."
"Many thanks Todd. It has been our pleasure to work with you! All the best"
Kathy Benson
April 28, 2022
"Awesome State Farm Agent- staff is amazing and very knowledgeable in all the products State Farm has to offer."
"Thank you Kathy. We appreciate your kind words and confidence!"
Dennis McMillan
March 19, 2021
"I have had nothing but great experiences with all of Rick's staff."
"Thank you Dennis. It is our pleasure to handle your insurance. All the best"
Tina knight
March 25, 2020
"I was a youngster in the late 80’s with no clue of how to maneuver life on my own. I was referred to Rick. I am now 53 and Rick is still my insurance agent. He has been my solid rock and we have never parted. Thank God and Rick! Tina Knight"
"Thank you Tina. We have loved being your agent. Please call us anytime!"
Irian G.A.
March 11, 2020
"I needed some documents from Rick which he sent over exceedingly quickly. This branch has always answered my questions quickly and worked with me to get great bundles. Thanks!"
"Thank you Irian for your kind words. We love working with you!"
A'Kiyia Kelly (KIYIA)
February 20, 2020
"I Can Truley say I love this Branch. I have been with them for a very long time. They are very nice and always on it when I need something."
"Thank you A'Kiya. We appreciate your business!"
Tyler Scott
December 23, 2019
"Terrible customer service. I went to a different State Farm agent who found several discounts that Rick Taylor was not giving me. Lazy office staff doesn’t really care about customers. Use another agent."
"Tyler, I would to speak to you about your review. My office prides it self on customer service. As a 38 year agent, we service many customers and I would like to see what we did wrong and correct it. I have searched my book of business and do not find your name. I am curious if you have the correct agent or if you are a son of one of my customers whose name is not listed in our records. Please contact me at 770 955-1815 as I would like to find out what caused your review. Many thanks"
L B
September 25, 2018
"Our family has been insured with Rick Taylor's Agency since 1997. Rick and his staff have provided us great service throughout the years. I highly recommend this insurance agency!"
alan smith
August 16, 2018
"Have been with State Farm for 41 years and with Rick for the 29 years I have been in Atlanta. A real person and his entire team knows that customer service is key!"
Richard Howe
July 30, 2018
"Rick Taylor is the consummate professional. I have had all of my coverage - Auto, Home, Personal, and Commercial - with State Farm through Rick's office for over 30 years. This office is FANTASTIC! On all claims that I have had through the years, they have IMMEDIATELY handled each claim professionally and completely. I would not even consider having my insurance coverage with anyone else and would HIGHLY recommend Rick Taylor's State Farm Agency to anyone. They are the BEST!"
Victor
December 19, 2017
"Pay pay pay, get NOTHING when you need it. They should be embarrassed and ashamed of themselves."
Ayana Kelly
December 17, 2016
"Every month the rate increases seems like. I called yesterday, because my rate went up once again I spoke to someone by the name of Kristy I believe very snappy, and gave me a is what it is attitude. It's ridiculous that you never know what you'll be paying every month. This particular place is very money hungry, and I've had State farm over 6 years. I am a very unsatisfied customer."